Refund and Returns Policy

Refund and Returns Policy – Shah Imran LLC

Last Updated: October 21, 2026

1. Overview

At Shah Imran LLC, we want you to have a positive and convenient shopping experience. We understand that there may be occasions when you need to return a product or request a refund.

This Refund and Returns Policy explains the general process for submitting return requests, reporting damaged or incorrect items, and understanding refund processing.

Please review this policy carefully before making a purchase. Any applicable legal rights you have as a customer remain unaffected by this policy.

2. Return Eligibility

To help us review a return request, we may ask that the following conditions be met, where applicable:

• The product falls within the applicable return period.
• The product meets the return conditions specified for that item.
• The product has not been damaged through misuse or handling beyond what is reasonably necessary to inspect it.
• Proof of purchase or an order number is provided.
• Any applicable product-specific return requirements are satisfied.

Certain products may be subject to additional restrictions where permitted by law. Any relevant restrictions should be communicated before purchase.

Return deadlines and eligibility: Please refer to the return terms presented for your purchase or contact our customer service team for clarification. Nothing in this policy is intended to remove rights provided by applicable consumer protection laws.

3. How to Request a Return

If you would like to return a product, please follow these steps:

Step 1: Contact Us

Email our customer service team at info@shahimranllc.com with the subject line “Return Request.”

Step 2: Provide Your Order Details

Include the following information in your message:

• Your full name
• Your order number
• The product you wish to return
• The reason for the return
• Photographs of the product, if relevant to the issue

Step 3: Wait for Instructions

Our team will review your request and explain the next steps, including any applicable return instructions.

Step 4: Prepare the Product

If your return is approved, package the product appropriately and follow the instructions provided by our team.

Please do not send a product to an address other than the designated return address provided by our team.

4. Damaged, Defective, or Incorrect Items

If you receive an item that appears damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

When contacting us, provide your order number, a description of the issue, and photographs where helpful.

We will review the circumstances and explain the available options under our policies and applicable law. Depending on the situation, a replacement, return, refund, repair, or another appropriate resolution may be available.

Please retain the original packaging and product until you receive further instructions, where reasonably possible.

5. Refund Policy

Refund requests are reviewed according to the circumstances of the order, the applicable return terms, and relevant consumer protection laws.

A refund may be considered in situations such as:

• An eligible return has been approved.
• An order is cancelled and a refund is due.
• A product arrives damaged or defective and a refund is an appropriate resolution.
• An incorrect item is supplied and a refund is an appropriate resolution.
• Another circumstance arises in which a refund is required by applicable law or agreed order terms.

Submitting a request does not automatically mean that a refund has been approved. Our team will review your request and communicate the applicable outcome.

6. Refund Processing Time

Once a refund is approved, the time required for the funds to appear in your account may depend on the original payment method and the payment provider’s processing procedures.

Where possible, refunds will be issued using the original payment method unless another method is agreed upon or required by law.

If your refund has been approved but has not appeared within the timeframe communicated to you, please contact our customer service team.

We cannot guarantee a specific processing time for financial institutions or third-party payment providers.

7. Shipping Costs for Returns

Responsibility for return shipping costs may depend on the reason for the return, the applicable order terms, and relevant law.

• Damaged, defective, or incorrect items: We will explain the appropriate return arrangements after reviewing your request, in accordance with applicable law.
• Other return requests: Return shipping costs may be the customer’s responsibility where permitted by law and disclosed in the applicable terms.
• Non-returnable or restricted products: Any applicable restrictions will be assessed in accordance with the product terms and consumer protection requirements.

Please contact us before shipping a product back so that we can provide the appropriate instructions.

Original shipping charges, where applicable, will be handled according to the applicable policy, order circumstances, and legal requirements.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at info@shahimranllc.com.

Cancellation may depend on whether the order has already been processed, dispatched, or delivered. We cannot guarantee that every cancellation request can be accommodated.

If a cancellation is accepted and a refund is due, the refund will be handled according to the applicable refund process.

Your statutory cancellation rights, where applicable, are not limited by this section.

9. Exchanges

If you would like to exchange a product, contact our customer service team with your order number and the details of the item you wish to exchange.

Exchanges depend on product availability, the condition of the original item, the applicable terms, and relevant legal requirements. If an exchange is unavailable, our team can explain any alternative options that may apply.

10. Items That May Have Return Restrictions

Some products may be subject to specific return conditions, including items that are personalized, perishable, hygienic, or otherwise restricted by law.

Any exclusions or special conditions must comply with applicable consumer protection requirements. This policy does not exclude returns, refunds, or remedies that the law requires us to provide.

If you are uncertain whether a product qualifies for a return, please contact us before sending it back.

11. Missing or Delayed Refunds

If you believe a refund is overdue, we recommend the following steps:

1. Check whether your refund request has been approved.
2. Review any refund confirmation or communication from our team.
3. Check your payment account or contact your payment provider about processing times.
4. If the funds have still not appeared, email us with your order number and refund details.

We will review the information available and help clarify the status of your request.

12. Contact Us

If you have questions about returns, refunds, exchanges, or order cancellations, please contact Shah Imran LLC.

Company Name: Shah Imran LLC

Email: info@shahimranllc.com

Phone: +1-800-234-5678

Business Address:

7901 4TH ST N STE 300
ST. PETERSBURG, FL 33702
United States

Please include your order number when contacting us about a purchase so that we can better understand your request.

13. Policy Updates

Shah Imran LLC may update this Refund and Returns Policy when business practices, services, or legal requirements change.

The latest revision date will be displayed at the top of this page. Updates will not override rights that customers are entitled to under applicable law.

Thank You for Shopping With Us

We appreciate your business and understand the importance of clear, fair, and helpful return and refund procedures.

At Shah Imran LLC, we aim to handle customer concerns professionally and work toward appropriate resolutions in accordance with our policies and applicable law.

Shah Imran LLC — Your Satisfaction Matters to Us.